Privacy Policy

This Privacy Policy explains how StorePulse (“StorePulse,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit https://storepulse.co (the “Site”), create an account, purchase our products, or use our tools and apps across supported platforms.

StorePulse is built and operated by weDevs Pte. Ltd.

1. Information We Collect

a. Information You Provide to Us

When you interact with StorePulse, we may collect:

  • Please provide your full name.

  • What is your email address?

  • Please enter your company name.

  • We need your billing and shipping address.

  • Share your account credentials.

  • Provide your purchase and license information.

  • Please include any support communications and attachments.

This information is collected when you:

  • Create an account to get started.

  • Purchase a product to enjoy our services.

  • Contact support for any assistance you need.

  • Subscribe to updates or marketing communications to stay informed.

b. Automatically Collected Information

When you visit our Site, we automatically collect Device and Usage Information, including:

  • IP address

  • Browser type and version

  • Device identifiers

  • Time zone

  • Referring URLs

  • Pages viewed and interactions

We collect this data using:

  • Cookies and similar technologies

  • Log files

  • Web beacons, pixels, and tags

  • Analytics and advertising tools

2. Cookies, Analytics, and Advertising

StorePulse uses cookies and tracking technologies for:

  • What is your complete name?

  • Could you share your email?

  • What is the name of your organization?

  • Please provide your billing and shipping details.

We use tools such as:

  • Use Plausible Analytics for simple, privacy-friendly tracking.

  • Simplify with Taglytics for streamlined tag management.

  • Amplify reach with Adplify to connect with your ideal audience.

  • Integrate PixelTrack for precise ad campaign optimization.

  • Elevate engagement using Mailflow and LeadSync for better outreach.

  • Add ChatWave and HelpMate to boost real-time customer support.

  • Implement BugSnag and Sentry.io for proactive error detection.

You can control cookies through your browser settings. Learn more about cookies at: http://www.allaboutcookies.org

3. Account and License Data

When you create a StorePulse account, we store account-related data including:

  • Personal and company details.

  • License keys and activation history.

  • Login activity and IP addresses.

  • Purchase and billing records.

This data is used to manage access, licensing, support, and security.

4. Payments

Payments for StorePulse products are processed by third-party payment providers, including:

  • Stripe

  • FastSpring

  • Lemon Squeezy

StorePulse does not store full payment card details. We receive limited transaction information necessary for invoicing, licensing, and support.

Each payment provider processes your data according to their own privacy policies.

5. Plugin and App Data (WooCommerce, Shopify, Wix, and Others)

StorePulse develops tools and apps for platforms such as WooCommerce, Shopify, Wix, and other supported eCommerce systems.

a. Customer and Store Data

Our products may access store or customer data only when required for a specific feature to function, such as:

  • Please provide your order ID and current order status.

  • Can you share your contact email for updates?

  • What is the name of your company for order notifications?

By default:

  • Data is processed locally within your store or platform

  • StorePulse does not transmit or store customer data on our servers unless a feature explicitly requires it

When data transfer is required, it is limited to the minimum necessary for functionality.

b. Telemetry and Usage Data

Some StorePulse products use the Appsero SDK or similar tools to collect limited telemetry data.

  • Data may include plugin version, platform version, and basic usage or error data

  • No sensitive customer data is collected through telemetry

Telemetry helps us improve stability, performance, and product quality.

6. Communications

We may contact you via email or in-app notifications for:

  • Account and transactional messages

  • Product updates and announcements

  • Marketing communications

  • Support-related notices

You can opt out of marketing communications at any time using the unsubscribe link or your account preferences.

7. Support Access and Logs

When you request support, we may:

  • Request temporary access to your site or platform

  • Review debug logs, screenshots, or error reports

All access is:

  • Permission-based

  • Limited to the support issue

  • Revoked once resolved

Support data is not retained longer than necessary.

8. Sharing Your Information

We share personal information only when necessary, including with:

  • Payment processors

  • Analytics and marketing service providers

  • Customer support and communication tools

  • Legal or regulatory authorities when required by law

We do not sell personal data.

9. International Data Transfers

StorePulse operates globally. Your information may be transferred to and processed in the United States and other countries where our service providers are located.

We take appropriate safeguards to protect your data in accordance with applicable laws.

10. Your Rights

Depending on your location, you may have rights under GDPR, UK GDPR, CCPA/CPRA, and other laws, including the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion

  • Object to or restrict processing

To exercise these rights, contact us using the details below.

11. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Meet legal, accounting, and security requirements

  • Resolve disputes

You may request deletion of your data at any time, subject to legal obligations.

12. Minors

StorePulse is not intended for individuals under the age of 18.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page.

14. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

Email: support@storepulse.co